Lieutenant Rusty Jacks
Hours 7:00 a.m. to 2:00 p.m.
Monday thru Friday
The Tyler Police Department Public Service Officers are assigned to the Patrol Division. The Unit consists of 5 civilian Public Service Officers. These civilian officers are used to work calls for service where a police officer is not needed.
These include reporting criminal offenses where there is no suspects present, assisting officers at traffic accident scenes, directing traffic where needed, abandoned vehicle calls, writing parking citations, and processing crime scenes. The Unit also handles non-emergency reports.
This unit allows citizens to make reports when it is convenient to their daily schedules. The unit also takes follow up information and forwards it to the Investigative Units.